Terms of service

Welcome to Quiet Corner Creative

Welcome to Quiet Corner Creative, a UK-based independent digital products shop offering downloadable planners, organisers, forms, guides, templates and activity packs.

By purchasing from our website, you agree to these Terms of Service. Nothing in these terms affects your statutory consumer rights.

Our digital products

Our products are supplied as digital downloads. No physical item will be posted unless a product listing expressly states otherwise.

Each product description explains what is included, such as the number of pages, file format, paper size and whether the PDF is fillable, printable or both.

Please read the description carefully before purchasing.

Ordering and payment

All prices are displayed on our website, with any applicable taxes and charges shown before payment.

Payments are processed securely through the payment methods available at checkout.

After your order has been accepted and payment confirmed, you will receive access to your purchased digital products.

Digital delivery

Downloads are normally available shortly after successful payment through the store's download system or a download link sent by email, where provided.

Please check that your email address is correct when ordering.

If you have not received your files, please check your spam or junk folder before contacting us.

Using your purchased files

Your purchase allows you to download, complete, save and print the files for your own personal use or within your own business, where appropriate.

For example, a professional dog walker may use a purchased client form to maintain records for their own customers.

You may not resell, redistribute, share or offer the original blank templates for download by others, or claim the designs as your own.

The intellectual property rights in our designs and content remain with their respective rights holders.

Fillable PDFs and compatibility

Many of our PDF products contain editable fields that allow you to enter information digitally.

Fillable functions require a compatible PDF reader. Some mobile browsers and applications may not support every interactive feature.

We recommend saving your download and opening it in a suitable PDF application.

Colours and formatting may vary slightly depending on your device, screen, software or printer.

Cancellations and refunds

Your cancellation rights depend on the circumstances of your purchase and the applicable law.

For digital content supplied during the statutory cancellation period, the right to cancel may be lost once supply begins, but only where the legally required express consent and acknowledgement have been obtained.

If these requirements have not been met, applicable cancellation rights remain.

Please read our separate Refund Policy for details of cancellations, incorrect downloads, faulty files and available remedies.

Nothing in these terms excludes your rights under the Consumer Rights Act 2015 or other applicable consumer protection laws.

Problems with your order

If your download is missing, faulty, inaccessible or different from its description, please contact us.

We will work with you to resolve the problem and provide any remedy required by applicable consumer law.

Important information

Our planners, guides and organisational resources are intended for practical organisation and general information.

They are not substitutes for individual medical, legal, financial, tax or other professional advice.

Where professional qualifications, safety requirements or specialist advice are necessary, please consult an appropriately qualified professional.

Website and service availability

We aim to keep our website and downloads available and working correctly.

Occasional technical interruptions, maintenance or circumstances outside our control may affect access.

If you experience a problem accessing a purchased product, please contact us for assistance.

Privacy

We respect your privacy. Please refer to our Privacy Policy for information about how personal data is collected, used and protected.

Changes to these terms

We may update these terms to reflect changes to our products, services or applicable law.

The terms applicable to an order are those in effect when that order is placed, subject to applicable law.

Governing law

These terms are governed by the laws of England and Wales, without affecting any mandatory consumer protections that apply in your country of residence.